Privacy Policy

Last updated:[05.10.2025]

This Privacy Policy explains how Romeo Waiting collects, uses, and protects your personal information when you visit our website www.romeowaiting.com.au, make a purchase, or otherwise interact with us.
We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs)*under the **Privacy Act 1988 (Cth).

By using our website or services, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of personal information:

* Name
* Email address
* Shipping and billing addresses
* Phone number
* Payment information (processed securely through our payment providers)
* Order history and preferences
* Any other information you choose to provide when contacting us

We may also collect non-personal information such as browser type, device, and site activity to help us improve your shopping experience.

We collect information in a few ways, including:
* When you make a purchase on our website
* When you sign up for our newsletter or marketing communications
* When you contact us via email, social media, or forms on our site
* Automatically, through cookies and similar technologies when you browse our site

We use your personal information to:
* Process and fulfil your orders
* Communicate with you about your order or account
* Send you updates, promotions, and news (if you have subscribed)
* Improve our website, services, and customer experience
* Comply with our legal and accounting obligations

You can opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails.

We take reasonable steps to keep your personal information secure and protect it from misuse, loss, unauthorised access, modification, or disclosure.

All payments are processed securely through trusted third-party providers (such as Shopify Payments, PayPal, or Afterpay), and we do not store your full payment details.

We only share your information with:
* Service providers who assist us in operating our website and fulfilling orders (e.g. couriers, payment processors)

* Legal or regulatory authorities when required by law

We do not sell, rent, or trade your personal information to any third parties.

Our website uses cookies to improve your browsing experience and analyse website traffic.
You can disable cookies through your browser settings, but some parts of our site may not function properly if you do.

You have the right to access, update, or correct the personal information we hold about you.
To do so, please contact us using the details below.

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Romeo Waiting
Email: info@romeowaiting.com
Website: www.romeowaiting.com.au

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.